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Software and Hardware Analyst- 523648

Florida International University is Miami’s public research university, focused on student success. According to U.S. News and World Report, FIU has 42 top-50 rankings in the nation among public universities. FIU is a top U.S. research university (R1), with more than $200 million in annual expenditures. FIU ranks 15th in the nation among public universities for patent production, which drives innovation, and is one of the institutions that helps make Florida the top state for higher education. The Next Horizon fundraising campaign is furthering FIU’s commitment to providing students Worlds Ahead opportunities. Today, FIU has two campuses and multiple centers, and supports artistic and cultural engagement through its three museums: Patricia & Phillip Frost Art Museum, the Wolfsonian-FIU, and the Jewish Museum of Florida-FIU. FIU is a member of Conference USA, with more than 400 student-athletes participating in 18 sports. The university has awarded more than 330,000 degrees to many leaders in South Florida and beyond. For more information about FIU, visit www.fiu.edu.

Provides computer support and analysis and oversees the daily operation of the Digital Laboratory located in the School of Architecture. 

  • Diagnoses system hardware and software operation corrective procedures to restore it to operational standards. Establishes and maintains working digital networks and equipment for 2D and 3D printing and laser cutting.
  • Supervises work study students, undergraduate students and graduate assistants in the Digital Laboratory.
  • Requests the purchase of necessary materials, equipment, and repairs to maintain optimal operation of the lab. Investigates and solves minor equipment and software problems.
  • Performs initial hardware and software setups for computers and associated peripherals, including 2D printers, 3D printers, laser cutters, and other peripherals. Trains employees in the safe use of equipment, software applications, and systems. Performs routine management of print and laser cutting queues. Reviews requests for printer and laser cutting.
  • Develops and implements operating policies and procedures for the labs as assigned. Performs initial maintenance of configuration of system hardware and software to meet the Department’s standards.
  • Serves as an University card user for departmental transactions. Adheres to University credit card policies and procedures.
  • Performs other related duties as required or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.

Minimum Qualifications:

  • Bachelor’s degree and one (1) year of experience in Customer Service, IT Procurement, or related field. OR an equivalent combination of relevant education and/or experience.

Departmental Requirements:

  • Experience with system hardware and software operations.
  • Experience working with 2D and 3D printers.
  • Experience with vendor relations.

Job Category:

Advertised Salary:

Work Schedule:

  • Begin time: 8:30 AM
  • End time: 5:00 PM

Pre-employment:

  • Criminal Background Check
  • Driver’s License Check
  • Fingerprinting Check – IT & Pro-card

Other Information:

  • Ability to travel locally.
  • Ability to work flexible hours as needed.

How to Claim Vet Preference:

Since 1945, the Florida Legislature has made a provision to give preference in the hiring process to United States war veterans in recognition of their military, naval, or air service who meet specific conditions. The conditions are as follows:

  • Veterans with a VA service-connected disability
  • Spouses of veterans with permanent and total service-connected disability
  • Honorably discharged veterans with wartime service.
  • Unmarried widow or widower of a veteran who died as a result of a service-connected disability
  • A veteran who has served in a qualifying campaign or expedition for which a campaign badge has been authorized, to include the Global War on Terrorism Expeditionary Medal.

Florida International University honors this policy and will comply with Veterans’ Preference guidelines when filling staff positions. Any applicant claiming Veterans’ Preference will be required to attach a DD214 with each application submitted for verification.

If there are any questions concerning Veterans’ Preference, please contact Recruitment by calling 305-348-2500.

 

FIU is a member of the State University System of Florida and an Equal Opportunity, Equal Access Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.



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