Senior Interaction Designer | Carrier

What is the future of the city? How might we make the spaces where we live, work, and learn smarter, more sustainable, more responsive? How can data and technology improve the human experience?

These are the questions we encounter every day here at The Digital Foundry at Carrier. As the new digital innovation studio in Carrier Global, the Foundry launches connected platforms and products that use data to solve big societal issues. Our cross-disciplinary team includes product managers, technologists, strategists, researchers, interaction designers, product designers, and software engineers – all passionate about the ability of technology to change the world for the better.

Designers at Carrier have a passion for built environments, an empathy for lived experiences, and an interest in connected solutions. We work on a range of complex digital innovation and strategic design projects critical to Carrier’s continued business growth.

As a Senior Interaction Designer, you will define behaviors, interactions and workflows across touchpoints and channels that are grounded in a deep understanding of user needs, mindsets, and behaviors. As the design lead on projects, you will:

• Partner with product lead to plan, prioritize, and execute design activities.
• Design digital interfaces and interaction patterns, including dashboards, charts, and data visualizations that bring complex datasets to life.
• Produce and own detailed design artifacts like user requirements specifications, architecture, user flows, and navigation models.
• Simplify complex systems and large volumes of data and content into simplified interfaces.
• Communicate and document detailed design specifications to engineers.
• Leverage Carrier’s digital design system to create stunning experiences with speed.
• Design and field product-specific research, including observational studies, customer interviews, usability testing, A/B tests, and other forms of requirements discovery.
• Oversee and help shape visual design work to ensure it meets strategic requirements.
• Coach cross-functional team members on the role of UX in their work.
• Collaborate with product management to devise pragmatic design solutions.
• Collaborate with software engineering to ensure that design specifications are implemented.
• Work independently to be the voice of design on mid to large sized projects.

Key Skills

• Collaborative team-player with expertise in interaction design foundations.
• Ability to simplify complex information into structured, intuitive interfaces.
• Ability to tactfully challenge the status quo through new thinking and inspiration.
• Experience working on complex enterprise software development projects.
• Ability to operate in a fast-paced environment with a collaborative structure.
• Excellent visual and verbal communication skills.
• Exceptional attention to detail and organizational skills.

Qualifications

• Bachelors degree in a related field (e.g., Interaction Design, Human Computer Interaction), with +7 years of related work experience in-house or at a digital agency. Agency experience preferred.
• Strong knowledge of user interface design processes and methodology.
• Experience working on enterprise products with complex data visualization preferred.
• Fluent in relevant design and prototyping tools (e.g., Sketch, InVision, Figma).
• Working knowledge of capabilities and limitations of technologies like HTML, CSS and JavaScript.
• Proven ability to create site maps, wireframes, and other common UX design artifacts.
• Bonus: Experience working in a variety of organizations (start-up, corporate, agency)

Strong portfolio of relevant work required with application.

Location considerations

• Atlanta GA or remote for the right candidate.
• Note: If remote, EST hours are typical for team.