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Under direction of the Neighborhood Services Operations Director, the Permit and Development Center Manager directs all administrative and operational functions associated with the City of Milwaukee’s plan review and permit process, including business planning, process improvement, and performance measurement.
ESSENTIAL FUNCTIONS
- Plan, develop, evaluate, and monitor all technical and administrative policies and procedures of the Department of Neighborhood Services (DNS) Development Center, including the implementation and achievement of goals and objectives, staff supervision, and budgetary activities.
- Organize, direct, and supervise plan review, interpretation and application of zoning and building codes, new business development, redevelopment, and permit and approval requirements.
- Monitor and manage workflow in the DNS Development Center and the workload of plan review staff; make operational changes in response to changes in volume.
- Working under the direction of the Neighborhood Services Operations Director, make strategic decisions to help the department operate more efficiently. Analyze current or potential departmental operations and recommend appropriate courses of action.
- Develop, implement, and maintain customer service processes, communication, and procedures.
- Directly supervise the work of the work of the Operations Manager-Development Center who manages the Plan Examiners and Specialists.
- Directly supervises the work of the Permit Desk Supervisor who manages the Permit Technician, Program and Office Assistants.
- Assist the Operations Manager-Development Center with strategic decisions, management, implementation, and modification of the Land Management System (LMS), ensuring timely and quality activities for the benefit of the section, division, department, City, and community.
- Represent DNS regarding issues related to flood plain management, review, and permitting.
We welcome qualified individuals with disabilities who are interested in employment and will make reasonable accommodations during the hiring process in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.
MINIMUM REQUIREMENTS
- Bachelor’s degree in urban planning, architecture, engineering, public administration or a related field from an accredited college or university.
- Five years of experience in public administration and/or project management in one or more of the following areas: architecture, engineering, construction, urban planning, plan examination, zoning administration, or economic development, including one year in a supervisory capacity.
- State of Wisconsin Department of Safety and Professional Services (DSPS) Commercial Building Inspector, UDC Construction Inspector, and UDC HVAC Inspector Certifications within one year of appointment.
- Valid Wisconsin Driver’s License at the time of appointment and throughout employment.
Equivalent combinations of education and experience may also be considered.
CURRENT SALARY
The current salary range (Pay Range 2JX) is $97,711-$109,938 annually and the current resident incentive salary range for City of Milwaukee residents is $100,642-$113,236 annually. Appointment above the minimum is possible based upon level of experience and other qualifications and is subject to approval.
** Effective Pay Period 25 (November 26th), the new salary range (Pay Range 1OX) will be $150,329-$161,221 annually, and the resident incentive salary range for City of Milwaukee residents will be $154,839-$166,058 annually.
The City of Milwaukee provides a comprehensive benefit program. For full details of the benefits offered by the City of Milwaukee, please visit https://city.milwaukee.gov/der/benefits.
The City of Milwaukee values and encourages diversity and is an equal opportunity employer.
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