Associate, Finance and Operations | Partnership for Public Service

INTRODUCTION   

The Partnership for Public Service is a nonpartisan, nonprofit organization dedicated to building a better government and a stronger democracy. We believe that our future and our democracy depend on our ability to solve big problems—and that we need an effective federal government to do so. For more than 20 years, we have helped make this vision a reality, helping our government—the public institution most fundamental to our democracy—address current and future challenges.

Our staff is diverse in experience and perspective, but at our core we share many of the same traits. We are mission-driven, creative, collaborative, optimistic and inclusive. 

Our work is strategic, fast-paced and guided by our values:

• Passion for public service and our work toward a more effective government
• People who promote a culture of learning, leadership, collaboration, inclusion and respect
• Persistence to drive change, take strategic risks and deliver results
• Promise to be trustworthy, nonpartisan and fiscally responsible

We hire smart and friendly people who are great at what they do and good to one another in the process.

POSITION OVERVIEW   

The Partnership for Public Service is a $25 million organization wherein substantial portions of revenue come from federal agencies for employees participating in our open enrollment leadership development programs. We are seeking an associate to support the full lifecycle of enrolling program participants, including participant application review, acceptance and payment tracking. In addition, the associate will support the Partnership’s finance and accounting team with processing payments and building the annual organizational budget and will collaborate with staff across the Partnership, as well as external stakeholders, to invoice for and collect receivables. 

ESSENTIAL FUNCTIONS/PRIMARY RESPONSIBILITIES  

• Maintain a general working knowledge of Partnership staff, programs and activities. 
• Support the Partnership’s accounting efforts, including the generation of invoices and processing of customer payments.
• Assist with accounts receivable aging tracking and follow-up.
• Assist with the annual organizational budget build.
• Work cross-functionally with teams to support enrollment processes for the Partnership’s open enrollment programs, including participant application review, acceptance and payment tracking.
• Regularly monitor and respond to requests received via the program enrollment and invoicing mailboxes within 24 hours (will have backup if out of office).
• Coordinate with the business development team to benchmark progress toward program enrollment targets.
• Manage participant and program records on Salesforce.
• Other duties as assigned.

KEY COMPETENCIES  

• Ability to support organizational accounting processes effectively and accurately.
• Ability to maintain productive relationships with both internal and external stakeholders.
• Exceptional customer service.
• Excellent communication—both orally and in writing—and people skills.
• Ability to multitask and navigate ambiguity.
• Teamwork and collaboration.
• Excellent attention to detail, quality and value.
• Flexibility, a can-do attitude and a willingness to pitch in.
• Commitment to the values of public service, diversity, equity and inclusion, and the mission of the Partnership for Public Service.

REQUIRED/PREFERRED EDUCATION AND EXPERIENCE  

• Bachelor’s degree or relevant professional work experience, including military experience, required. 
• One to two years’ experience required, which can include internships, co-curricular activities and/or relevant coursework.
• Familiarity with Microsoft Office, including Excel, Word, PowerPoint and SharePoint, required.
• Experience using Salesforce preferred.

SUPERVISORY RESPONSIBILITY/REPORTING STRUCTURE   

This position is on the Operations team and reports to the Staff Accountant on the Operations team. This position has no direct supervisory responsibilities.

WORK ENVIRONMENT   

This job operates in a hybrid (remote + office) environment in Washington, DC, and requires consistent use of office equipment such as computer, telephone, printer and scanner. 

POSITION TYPE/EXPECTED HOURS OF WORK   

This is a full-time, non-exempt position with regular work hours Monday – Friday. Occasional evening or weekend activities may be required. Please note that the Partnership allows flexibility in work schedules.

TRAVEL   

If travel occurs, it is usually local and during the business day.

SALARY AND BENEFITS   

The starting salary for this role is between $47,500 and $50,000. The Partnership offers a compensation package that includes a competitive salary; medical, dental and vision coverage; life insurance; long- and short-term disability insurance; a 401K program with a 4 percent employer match; opportunities for training and development; 15 days of annual leave per year, 10 days of sick leave per year, plus all federal holidays and the day after Thanksgiving off; and use of an on-site exercise facility.

AAP/EEO STATEMENT   

The Partnership strives to be an inclusive organization that fosters learning, collaboration and respect. We actively recruit for diversity in our workplace, believing that a range of backgrounds, perspectives and experiences contributes to our mission of revitalizing government. The Partnership for Public Service is an equal opportunity employer and will not discriminate against any application for employment on the basis of race, color, religion, sex, age, national origin, veteran status, disability or on any other basis prohibited by law.

VACCINATION POLICY

All Partnership employees, regardless of position or physical location, must be fully vaccinated against COVID-19 as a condition of employment. For new employees, a simple unnotarized copy of the official vaccination card or a notarized COVID-19 Vaccination Form attesting to full vaccination must be provided to human resources within two weeks after the start date.

If you believe you qualify for an exception from the requirements of this policy, for medical reasons or sincerely held religious beliefs, you must provide a letter (on letterhead) from your doctor or clergy to the Vice President of Human Resources. The Partnership will explore potential reasonable accommodations for you that would not cause undue hardship to the Partnership. However, such reasonable accommodations are not required and cannot be guaranteed.