Francia Guzman is an experienced Human Resources executive with a trajectory of developing and implementing strategic solutions that result in positive contributions for the business. She is the founder and Managing Director of FBG Consulting, a human resources firm dedicated to organizational development, talent management and the concept of globalization and localization of human capital practices (such as Diversity and Inclusion). Her corporate experience adds 36 years and has included business and human resources roles. These have been global, regional and local in scope. Her global corporate positions were as a senior executive dealing with CEOs and senior management. She is also the co-founder of Strategic Human Capital Consortium, an association of human resources consultants that come together for more complex assignments
Her last corporate role was Head of global diversity, inclusion, engagement and culture for Visa Inc., contributing to bringing the organization together after a global merge and an IPO. She had previously executed as regional head of HR for the Latin American region and head of global talent management. Before joining Visa she had a wide array of roles at Citigroup, including Talent Management for Latin America and roles in leadership in business areas. Her business roles dealt with clients (managing financial institutions, insurance and remittance companies as well as public sector relationships) as well as designing and managing financial products (cash management and commodities). She also has public relations and treasury experience.
In her current practice she conducts assessments on people, teams, projects and companies from the perspective of Human Resources, designs and evaluates diversity and inclusion practices, leadership, prepares succession planning, talent development, career and organizational plans among others. She has an active executive coaching practice (certified by the Worldwide Association of Business Coaching), largely in ensuring successful career management, acculturation and accomplishing behavioral changes. She offers training in leadership, diversity and inclusion, coaching, emotional intelligence, teamwork and assessments. She also conducts group and individual assessments to define strengths, gaps and recommend direction. She has executed individual coaching and assessment engagements as well as with a wide array of corporations of different size and scope (from smaller entrepreneurs to large global companies) and individuals.
She has experience as member of boards and organizations, speaker and writer. She was recognized in 2011 as a Distinguished Woman by the National Diversity Council and interviewed for the publication Diversity Woman that same year. She is co-author (next to Nilda Chong) of Latino Culture: A Dynamic Force in the American Workplace (Intercultural Press, 2005) and “Coaching Across Cultures”, an article published by the World Wide Association of Business Coaches. She is currently part of the Board of Advisors for the Masters in Human Resources of Florida International University and runs a Mastermind for Women for The Commonwealth Institute.
Francia, originally from the Dominican Republic, has an undergraduate degree in Sociology UNPHU in the Dominican Republic) and graduate studies in Urban and Regional Development (El Colegio de México). She has a Certificate in Human Resources (University of Miami), is certified in Business Coaching (Worldwide Association of Business Coaches) and in Assessment Interviewing (Spherion).