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Job Description:

Headquartered in Downtown Miami, On the Map Marketing is a digital marketing firm recognized by the Inc. 5000 as one of the fastest growing firms in the country. Since 2009, On the Map Inc. has more than quadrupled in growth by providing high-quality digital marketing to small and mid-sized companies.

Right now we are searching for a Customer Success Manager. As a Customer Success Manager, you will be responsible for providing an amazing customer experience to our new and existing customers. This includes welcome phone calls and emails, monitoring the progress of their install process and SEO campaign, determine potential upsell opportunities, and maintaining a working relationship with the client through monthly communication.

Our firm specializes in many facets of digital marketing, including SEO (Search Engine Optimization), Website Design and Development, and Pay Per Click Advertising. This position is perfect for hard-working, energetic individuals with a passion for growth and building their career.

Requirements:

High level of organization

Customer Service Skills

Passionate about learning search engine optimization

Experience with CRM systems or the ability to learn technical systems quickly

Sales and Marketing experience a Plus

About On The Map Marketing, Inc.

With Offices in Raleigh, Los Angeles, Miami, Mexico City, and Europe, our agency focuses on the many facets of digital marketing such as SEO (Search Engine Optimization), Web Design and Development, Social Media Marketing, and everything in between.



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