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Reporting to the Program Manager, the Volunteer Coordinator is responsible for managing volunteers, coordinating pet therapy visits, delivering orientations, documenting evaluations, maintaining volunteer records, implementing policies and guidelines, overseeing volunteer events, and other duties as required. Applicants must possess a love for animals and be comfortable around dogs of all breeds and sizes, as well as enjoy working in a casual environment.

JOB RESPONSIBILITIES

Volunteer Coordination

¨ Recruit, train, coordinate, and steward all volunteers

¨ Attend facility and community events to assist volunteers as CAT representative

¨ Conduct Orientations and Evaluations for new therapy teams

¨ Respond to prospective volunteer inquiries

¨ Create Constant Contact e-blasts for monthly volunteer opportunities and announcements

¨ Assist volunteers with scheduling and completing mentorships

¨ Maintain and update CRM volunteer database and generate monthly reports

¨ Coordinate pet therapy visits and events (college stress relief, grief camps, corporate activities)

¨ Ensure volunteers have received appropriate training and are being utilized and engaged

¨ Provide great customer service as initial point of contact including telephonically

¨ Assist with management of ambassador volunteer group

¨ Prepare social media posts related to volunteers including volunteer spotlights

¨ Manage volunteer recognition program

¨ Plan and execute annual volunteer appreciation event and volunteer socials

General Duties

¨ Monitor inventory of supplies and maintain stock of required items

¨ Provide content for newsletter

¨ Assist in the execution and planning of organization fundraisers and events

¨ Provide administrative support to the Program Manager

¨ All other duties as assigned



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