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BrokerCalls LLC
Account Manager
The main focus of the Account Manager roles will involve identifying potential new affiliate partners, promoting our industry leading affiliate program to them, and act as the face of the company in terms of building and maintaining relationships with publisher/buyer accounts.
Responsibilities and Duties:
· Market and promote BrokerCalls through various social media platforms and other various online platforms.
· Aggregate leads and grow existing accounts.
· Join, create and communicate with clients (Publishers) through blogging, posting, and chats groups.
· Capture and record affiliate/publisher leads through social media outlets to SalesForce.
· Address & resolve any publisher/buyer concerns due to call performance, quality, call failures, state changes, etc.
· Keep rapport with client base and evaluate ongoing market changes with traffic sources.
· Relay Quality Assurance reports & Data Analytic reports to meet performance standards.
· Communicate, document, and coordinate efforts using SalesForce CRM.
· Occasional travel for trade shows and conferences.
Qualifications:
· 2-3 years knowledge with Microsoft Office Suite (Word, Excel, Outlook).
· Marketing/Communications background or degree preferred.
· Strong communication and extroverted nature-this is a “client-facing” role.
· Detail-oriented with exceptional organizational skills.
· Candidate should possess a strong ambition for learning and competency in adapting to understand new concepts.
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