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What we’re looking for
● Passionate about music and enjoys sharing it with others.
● Excellent communication skills and the ability to explain complex concepts in simple
terms.
● Eager to learn about wind instruments and their inner workings.
● Solution-oriented and able to find the best possible solution given the situation and
constraints.
● Self-motivated, fast learner, and able to work autonomously.
● Empathetic and able to view things from someone else’s point of view.
Your Responsibilities
● Respond to customer queries via email and phone.
● Set up video conferences with customers to help them debug and resolve problems
they are having with their instrument.
● Assist at the warehouse during slow customer service periods.
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