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Come see what’s cookin’ at HelloFresh!

At HelloFresh, we want to revolutionize the way we eat by making it more convenient and exciting to cook meals from scratch. We have offices all over the world and we deliver delicious meals to millions of people. 

We are the industry leader in meal-kit subscription services and we’re growing all the time. We have distinct meal-kit services that cater to everyone with the most menu variety in the market, which allows us to reach an incredibly wide population of people. 

The HelloFresh team is diverse, high-performing, and international, and our work environment is an inspiring space where you can thrive as a result. 

Content Management & Communications Internship (Customer Care) Job Description:

The Training and Development team, which supports the Customer Care (CC) facility in Newark NJ, is searching for a confident, creative, and enthusiastic intern to join our team. The Content Management & Communications Intern will use their excellent communication skills to write and share eye-catching communications with the CC department. This internship will not only provide an opportunity to gain exposure to the strategy setting, design, and delivery of content management, but it will also provide insight into the ins- and outs- of training and business operations. This is a virtual, paid, full-time summer internship (M-F 9am-5:30pm EST) from June – August 2021. 

You will…

  • Write and share compelling communication deliverables to increase readability and drive engagement such as increased click-through rates.
  • Collaborate with internal stakeholders to curate new content ideas and provide input on internal communications related to Customer Care needs
  • Identify opportunities to simplify and standardize communications across our different brands.
  • Forecast operational and communication needs on a regular basis.
  • Adhere to policies, procedures, products, or expectations relevant to CC and update knowledge management system (KMS) and assessments accordingly.
  • Capitalize the use of internal social media platforms to foster employee engagement through innovative and creative messaging.
  • Develop eye-catching communication templates through several communication vehicles. 
  • Present internship program experience to CC leadership. 

You are…

  • An excellent communicator of complex (often technical) information to various audiences
  • A strong public speaker with excellent written communications skills 
  • Impeccable with your attention to detail, time management, and organization
  • Able to identify problems and find solutions
  • Social – an active listener and clear communicator with the ability to influence others
  • Able to foster teamwork and forge partnerships to gain buy-in and collaboration
  • An independent thinker
  • A “Foodie”- fanatical about food! 

You have…

  • Junior-Senior in a University or College with a concentration in HR, Education, Communication, Journalism, Advertising, Marketing or Business degree preferred
  • Prior internship experience is a plus!
  • Highly proficient in Microsoft Office Suite (Word, Excel, and PowerPoint) and Basic G Suite skills required (Gmail, Google Docs, Sheets, Slides, Forms)
  • This position’s essential functions demand the performance of the following physical requirements with or without reasonable accommodation:
  • Prolonged periods working at a desk and on a computer  
  • Reading information on a computer screen and inputting data into a computer system

You’ll get…

  • Competitive Hourly Wage 
  • 75% discount on your subscription to HelloFresh (as well as other product initiatives)   
  • Snacks, coffee & catered meals 
  • Company-sponsored outings & Employee Resource Groups
  • Collaborative, dynamic work environment within a fast-paced, mission-driven company

It is the policy of HelloFresh not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran.



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