Solution Design Engineer | Amadeus Inc.

Are you the next Solution Design Engineer we are looking for?

• You will be responsible for collecting requirements and providing functional and technical design of proposed solutions
• You will coordinate/provide solutions documents, such as the scope of work, business, and technical cut sheets
• You will be required to work regularly with other departments in order to coordinate these activities.

In this role you’ll:

• Assume the role of gathering requirements for software to be developed
• Perform GAP analysis of software and services for new projects
• Support the sales department with technical information and provides product overviews for prospective and existing customers
• Participate in the proposal process and supports sales by providing software and hardware cost estimates
• Work with R&D to support the development process.
• Consult and analyze the business/operation objectives of the customers and develops solution design documents to address their business requirements
• Ability to analyze the entire airport operation including data, goals, process, and organization.
• Evaluate information harvested through surveys and workshops, task analysis, and business process description
• Have strong technical skills, business intelligence, and a full understanding of the needs of the customers
• Be able to effectively communicate with external clients and internal teams to deliver the solution proposals, financial overview of the scope of work, and system designs according to the contractual agreements   
• Be the interface between technology teams (Product Managers, R&D) and business units (Sales, Purchasing, Project Management)
• Ensure that the recommended solution is both commercial and competitive                                                                                             

About the ideal candidate: 

• Education: Bachelor’s degree (B. A.) from four-year College or university
• Relevant Work Experience: Four to six years related experience and/or training; or equivalent combination of education and experience.
• Business Understanding:
• To perform the job successfully, an individual should demonstrate the following competencies:
• Problem Solving – Identifies and resolves problems in a timely manner; Works well in group problem-solving situations.
• Technical Skills – Pursues training and development opportunities; Strives to continuously build knowledge and skills.
• Customer Service – Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
• Interpersonal Skills – Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things.
• Oral Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills.
• Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Able to read and interpret written information.
• Teamwork – Exhibits objectivity and openness to others’ views; Contributes to building a positive team spirit; Supports everyone’s efforts to succeed.
• Leadership – Exhibits confidence in self and others; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
• Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
• Cost Consciousness – Works within approved budget; Conserves organizational resources.
• Diversity – Shows respect and sensitivity for cultural differences.
• Ethics – Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethics; Upholds organizational values.
• Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values.
• Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Motivation – Sets and achieves challenging goals
• Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives.
• Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity – Meets productivity standards; Completes work in a timely manner; Strives to increase productivity.
• Safety and Security – Observes safety and security procedures; Uses equipment and materials properly.
• Adaptability – Adapts to changes in the work environment; Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments.
• Initiative – Volunteers readily; Undertakes self-development activities; Asks for and offers help when needed.
• Innovation – Meets challenges with resourcefulness; Generates suggestions for improving work.                                                 
• Skills:
• Computing:
• To perform this job successfully, an individual should have knowledge of Contact Management systems; Database software; Internet software; Project Management software; Spreadsheet, Presentation, and Word Processing software

What we can offer you: 

• The opportunity to work for one of the world’s top leading travel tech companies; a company that originated in technology innovation and sees the world with a technology-first perspective 
• Skills development and opportunities to try new ideas 
• A global diverse work environment 

Application process: 

The application process takes no longer than 10 minutes! Create your candidate profile, upload your CV and apply. 

Are you the one we are looking for? Apply now!